Customer Charter
Al Mustanad Businessmen Services VIP “Tasheel” seeks to provide premium services to achieve customer satisfaction and overrun their expectation
Our commitment to you
- Meeting you respectfully
- Fulfilling your needs by trained and qualified employees
- providing clear information
- Provide our services to you through various channels
- Obtaining premium service, high quality
- Fulfilling your requests without any delay within an appropriate period.
- Decreasing the procedures to provide you quick and easy service
- We will be happy to receive all your propositions and complaints which lead to promote the quality of services
Your commitment to us
- Appreciating employees’ efforts in servicing you by mutual respecting with them.
- provide supporting documents
- Preparing the required documents in advance to complete transaction
- Notify us as soon as possible of any mistakes or amendment in information
- Notify us about any change in personal details or conditions related to complete your service
- Reply to inquiries of our customer service team to serve you in better way and on time
Vision
- To be integrated center by 2020 to fulfill all requirements of customers in high quality
Our Motto
- ((Your happiness is the goal of our working))
